What is included in the Rolex full-service price is a very commonly asked query. Rolex's service includes all the necessary servicing operations to ensure the Rolex Explorer II is functioning correctly and accurately. As part of Rolex service, the watch is calibrated and waterproof certified, and parts are replaced, the movement and case are cleaned, and the necessary components are cleaned. Any special requirements you have will be noted by the staff member who receives your watch. The watch is then assessed by a watchmaker.
What Is A Full Rolex Service? Following disassembly, all parts of the watch are ultrasonically cleaned. In pre-service reports, Rolex service plans will be outlined, and their projected costs will need your approval. Rolex components are meticulously examined and replaced if they no longer meet the brand's high standards of functionality and aesthetics. In the case of a Rolex Explorer II that has been serviced or modified by an unconfirmed third party, the Rolex Service Center can refuse to service it.
Rolex bracelets may be repaired during the Rolex service. Rolex technicians then take apart the bracelet link by link, including the folding clasp, and clean every single component in an ultrasonic cleaning machine. Each Rolex band is carefully inspected by Rolex, and any component that does not meet its quality standards is replaced. If the Rolex band is stretched or a link needs to be replaced, an additional fee will apply. Replacement of solid 18ct gold links is more expensive than stainless steel ones. A quote will be sent by Rolex before the watch is replaced. Rolex's factory polishes the bracelet and clasp in the final phase of the overhaul process to restore their original luster.
If you want Rolex to replace a damaged crystal, the cost will be added to your final service bill. Crystals that have been scratched can be replaced or not. Crystals that are broken or cracked need to be repaired at an additional cost.
You will be able to address any requests you may have after a Rolex watchmaker examines your dial. Rolex Service Center will assess whether a restoration is optional or essential. For restoration, an additional fee will apply.
With an industrial ultrasonic machine, Rolex cleans its parts and movement with specially formulated cleaning solutions. This cleaning process will remove any dirt, dust, or salt residues from your watch movement. Rolex replaces any components that do not meet its quality and condition requirements with brand new Rolex components after inspection. Rolex services include an overhaul of the entire movement, which includes the replacement of the mainspring. Friction and wear are reduced by lubricating every interaction in the movement with special lubricants. In this way, the movement remains accurate over a long period of time.
The movements in Rolex watches contain highly accurate balance wheels that guarantee accurate timekeeping. As the watchmaker completes the calibration, he or she tests the timing accuracy electronically and meticulously adjusts the balance wheel. During an official Rolex service, the watch is thoroughly tested over several days and its performance is observed. In addition, the watch must also be timed according to Rolex standards of +2/-2 seconds per day prior to being returned.
In order to guarantee water resistance, all gaskets are replaced in the case, tube, and crown. Watches are tested for water resistance by being submerged under water. By performing three tests on the case, including a vacuum test, compression test, and condensation test, even the smallest amount of moisture will be detected.
In the Rolex servicing process, several quality checks are carried out. During the post-service evaluation, your watch is checked for power reserve level, timing reliability, and cosmetic appearance one last time to ensure it meets the highest standards. After a complete service, Rolex watches come with a two-year warranty.