A commonly asked question concerns the full Rolex service is what do they do. In order to restore functionality and accuracy to the Rolex, all the essential upkeep procedures are included in the Rolex service. As part of Rolex service, the watch is calibrated and waterproof certified, and parts are replaced, the movement and case are cleaned, and the necessary components are cleaned. Staff members who receive your watch note any requests you may have. An expert watchmaker then evaluates the watch.
What Happens In A Rolex Service? The first step consists of disassembling the watch and ultrasonically cleaning all its parts. Pre-service reports will detail what will be done during a Rolex service, and you'll be able to approve the estimated cost. In order to ensure that all components meet Rolex's high standards of functionality and aesthetics, each component is carefully examined. In the case of a Rolex that has been serviced or modified by an unconfirmed third party, the Rolex Service Center can refuse to service it.
The bracelet can be cleaned and repaired. Rolex offers this service, which involves taking apart the bracelet and ultrasonically cleaning every component, including the clasp. The band is carefully examined, and elements that do not meet Rolex's standards are replaced. There may be a charge for repairing or replacing Rolex links. Compared to stainless Oystersteel links, replacing a solid 18ct gold link will cost more. A quote will be provided by Rolex before the replacement is completed. A full polishing will be performed on the bracelet and clasp at the end of the overhaul service in the same manner used by Rolex factories.
If a damaged crystal needs to be replaced, Rolex's service bill will be increased. In cases where the crystal is only scratched, Rolex can replace it or not. Cracked or broken crystal needs to be repaired. An additional fee will be charged if the repair needs to be done.
You will be able to address any requests you may have after a Rolex watchmaker examines your dial. If a restoration is necessary, the Rolex Service Center will determine it at the time of the assessment. The service will be subject to a restoration fee.
All parts of the movement are thoroughly cleaned by disassembling it and using Rolex's specialized ultrasonic cleaning solutions. A cleaning process like this can remove any dirt, dust, or salt residue from the movement. Parts that no longer comply with Rolex's condition and quality specifications are replaced with brand new Rolex parts. Rolex services all movements, including the mainspring. The working gears of the movement are carefully lubricated with special lubricants to minimise friction and wear. This will result in accurate movement over time.
Each Rolex movement has a finely tuned balance wheel, which ensures accurate timekeeping. An expert watchmaker adjusts the balance wheel carefully and verifies its accuracy through electronic testing. During a Rolex service, the watch happens to be thoroughly tested and carefully observed over several days to verify its performance. In order to return a Rolex, it is essential the timing is maintained at +2/-2 seconds per day.
When a Rolex is serviced, all gaskets from the case, tube, and crown are replaced to insure moisture resistance. A watch must be rigorously tested for water resistance. Using an innovative three-step process, a vacuum test, compression test, and condensation test, it will detect even the tiniest amount of moisture inside the case.
A number of quality checks are performed during Rolex watch servicing. A final inspection ensures the highest level of quality by assessing the watch's power reserve, timing precision, and overall condition for compliance with manufacturing specifications. After having been serviced, Rolex watches come with two years of warranty.